Support
How can we help?
Flutely is built by an independent developer. Every email is read and answered personally.
FAQ
Common questions about privacy, languages, offline mode, and pricing.
Downloads
Get the latest version and installation instructions.
Setup Guide
Use Flutely Cloud for default transcription, or connect OpenAI, Groq, Gemini, Local Whisper, or Ollama.
Privacy Policy
How Flutely handles your voice and data.
Release Notes
See what changed in each public app version.
Troubleshooting
Common issues.
Most issues are macOS permission related and resolve after the first setup. If yours is not listed here, check the FAQ or email us directly.
macOS blocks the app on first open
Right-click Flutely.app in Applications, choose Open, then click Open again. This is standard for apps distributed outside the Mac App Store.
"Quit & Reopen" dialog appears after granting permissions
This can be normal on some macOS permission transitions. If prompted, click "Quit & Reopen" once. Flutely should reopen and continue setup.
Input Monitoring is not granted
Input Monitoring is optional unless you use push-to-talk. Dictation can still work with Microphone + Accessibility. If you want push-to-talk key detection, grant Input Monitoring in System Settings -> Privacy & Security -> Input Monitoring.
Flutely Cloud is unavailable or limited
If Flutely Cloud errors, times out, or reaches limits, Flutely can fall back to Local Whisper if installed. This keeps dictation available without reinstalling.
"Flutely wants to control System Events" prompt
Click OK. macOS requires this permission for Flutely to insert text into your apps. It is a one-time prompt on first use.
Duplicate entries in Input Monitoring
If you upgraded from an older version, you may see two Flutely entries in System Settings -> Privacy & Security -> Input Monitoring. Remove both, then reopen Flutely - it will re-register as a single entry.
Text goes to clipboard instead of inserting directly
Some apps do not support direct text insertion - Spotlight, certain Electron apps, and secure input fields. Flutely automatically falls back to clipboard. Paste with Cmd+V.
API key not working (OpenAI or Groq)
Make sure you are pasting the right key for the right provider. A Groq key (starts with gsk_) will not work in the OpenAI field. Flutely will warn you if it detects a mismatch. Also check for invisible characters - re-copy the key from your provider dashboard.
I reached a cloud usage limit
Cloud limits are enforced per install for reliability. If you hit a limit, you can continue with Local Whisper mode or use your own API key path.
Dictation is slow or times out
If using a cloud provider, check your internet connection. For consistent speed without network dependency, switch to Privacy Mode - it uses local Whisper and works offline.
App doesn't appear in the menu bar
Check that Flutely is in your Applications folder (not running from the DMG). If it still does not appear, try quitting and reopening from Applications.
Quick start
Up and running in minutes.
Getting started
- 1.Install the DMG and drag Flutely to Applications.
- 2.Grant Microphone and Accessibility when prompted.
- 3.Flutely Cloud is the default transcription provider; OpenAI and Groq are optional API-key paths.
- 4.Grant Input Monitoring only if you want push-to-talk global key detection.
- 5.Hold Command (or your custom hotkey) to dictate.
Privacy Mode
- 1.Open Settings and toggle Privacy Mode on.
- 2.Flutely switches to local Whisper - no data leaves your Mac.
- 3.Toggle off when you prefer cloud speed.
Command Mode
- 1.Dictate text normally, then hold your hotkey again.
- 2.Say what should change: "make this more formal" or "shorten this."
- 3.Flutely rewrites your last insertion in place.
Contact
Reach out directly.
Report a bug
Something broken or unexpected? Include what you were doing and attach your log file from ~/Library/Logs/Flutely/main.log.
Email bug report->Request a feature
Have an idea that would make Flutely better? We read every request.
Email feature request->General question
Anything else - setup help, compatibility questions, or just saying hello.
Email us->